Nelson's Family Zone
Pompey have a designated Family Zone at Fratton Park, located in the Lower West Section of the South Stand.
This area of the ground is accessed via the main entrance at the bottom Frogmore Road and fans can enter through Turnstiles 35 and 36.
Gates open 90 minutes before kick-off and ‘Nelson’ – our family friendly mascot – will never be far away to meet and greet supporters.
To sit in Nelson’s Family Zone, adults must be accompanied by a junior (17 or under). Senior supporters (63+) are also welcome to sit in this area of the ground. Juniors under the age of 13 must be accompanied by a responsible adult at all times.
Tickets are priced £20 for adults, £15 for seniors and £5 for juniors who are accompanied by an adult or senior (Unaccompanied junior tickets are priced £10).
Seats in Nelson’s Family Zone can be bought by calling 0345 646 1898 or in person from the ticket office, which is located in Frogmore Road.
If you are not a season ticket holder, please make sure you bring some form of ID with you if you are attempting to buy junior/senior tickets in the Family Zone.
*Top tip – When buying your ticket, ask to see if there are any free towards the back of the stand. This should help to keep you dry on a wet day!
Parking is available in the official club car park behind the North Stand, which is accessible via Anson Road – entry is based on a first come, first served basis and costs just £5.
Alternatively, free street parking is available within a 10-15 minute walk of the ground, but please be aware of any matchday parking restrictions.
Coming by car? Put PO4 8RA into your Sat Nav to get to the main entrance in Frogmore Road or PO4 8SX to find our car park in Rodney Road.
*Top tip – Get to the car park as early as possible as spaces are limited. It is also worth noting that for safety reasons, the car park gate may remain closed for up to 10 minutes after the final whistle.
Every matchday sees a range of activities for our younger fans to participate in – generally overseen by Nelson, our Family Zone mascot, and members of our Community team.
These can include face painting, magic shows, our famous Dizzy Stick competition and matchday giveaways.
TVs showing matchday information are also available in the concourse areas within the Family Zone.
We also encourage players to interact with fans where possible – so bring your autograph book! Players not involved in the matchday squad will be in Nelson's Family Zone between 2.15pm and 2.30pm and will also pop along to see our junior supporters in the wheelchair zone just before.
Clean, modern toilets (including baby change facilities) are available within the Family Zone.
If you need to use the baby changing facilities they may be locked with a RADAR key as they also house an accessible toilet. If they are, please ask your nearest steward for a key.
*Top tip – the toilets can get busy at half-time, so if you need to go, it might be advisable to do so just before the referee blows his whistle.
Our Family Zone has a designated refreshments kiosk, which is situated at the back of the stand. This sells a range of hot and cold food, snacks, sweets and drinks – including healthy options.
There are fast food restaurants close to the ground, but we would encourage fans to support the club by purchasing their refreshments inside the stadium.
You are, of course, welcome to bring your own food and drinks if you wish, but please remember that cans and glass bottles are not permitted in the stadium.
Forecast to rain? No problem! You can buy a natty Pompey blue rain poncho for just £1 from the refreshment kiosks.
*Top tip – ‘Meal deals’ for kids are available for £5 (sandwich, drink, fruit, crisps and yoghurt included). It might be worth buying one of these before the game to eat at half-time as long queues can form at the kiosk.
Want a Pompey scarf or a souvenir of your visit to Fratton Park?
If so, the Pompey Store on the corner of Goldsmith Avenue and Fratton Way is a must-visit.
Filled with Pompey gifts and merchandise – including plenty at pocket money prices – it is just two-minute walk from the stadium.
Follow the signs around the ground or click here to see a map.
Behaviour and Safety
We would like to remind all supporters that football is an emotive game and, as a result, we cannot guarantee that you will not be exposed to offensive language or chanting from time to time.
We expect all supporters using Nelson’s Family Zone to respect follow supporters and help us ensure that this area of the ground is as welcoming and friendly as possible for all supporters.
The safety of all supporters is of paramount importance to us and safety stewards are present at every match.
*Top tip – Please familiarise yourself with Fratton Park’s ground regulations before visiting us.
If you have any questions or feedback about Nelson’s Family Zone at Fratton Park, you can call us on (023) 9273 1204 or email email@example.com
*Top tip – Why not find out more about what Nelson is up to by following him on Twitter @PompeyNelson
Portsmouth Football Club
Directions to Fratton Park
From the west/midlands:
Continue along the M27 eastbound (ignoring the M275 turn off for Portsmouth city centre) on to the A27. At the junction with the A2030 turn right towards Southsea/Fratton. Continue along the A2030 and eventually you will see the ground in front of you.
From the M25:
Continue along the A3 southbound, which becomes the A3(M) and then joins the A27 westbound. At the junction with the A2030 turn left towards Southsea/Fratton. Continue along the A2030 and eventually you will see the ground in front of you.
From the east (Sussex):
Continue along the A27 westbound. At the junction with the A2030 turn left towards Southsea/Fratton. Continue along the A2030 and eventually you will see the ground in front of you.
There is limited parking around Fratton Park and please note that parking restrictions might be in place in the roads around the stadium on a matchday.
Entrance to the club car park is via Anson Road, off Rodney Road. The postcode is PO4 8SX.
Spaces are allocated on a first-come first-served basis and a charge of £10 per vehicle will be made.
There is no entitlement to a specific space and stewards will allocate parking according to operational need.
Travelling by rail
Once at Fratton Station, exit via the footbridge and turn left onto Goldsmith Avenue. Continue along for approximately half a mile and Frogmore Road is on your left. Fratton Park is situated at the bottom.
Notice: Entry to the Ground is expressly subject to acceptance by the visitor of these Ground Regulations and the rules and regulations of FIFA, UEFA, The Football Association, The Premier League and EFL in respect of the relevant competition. The Ground Regulations incorporate the club's Customer Charter. Entry to the Ground shall constitute acceptance of the Ground Regulations.
"Ground" means this football stadium and all locations owned, occupied or utilised by the Club.
"Club" means this football club.
"Match" means any association football match taking place at the Ground.
"Material" means any audio, visual or audio-visual material or any information or data.
“Football Authorities” means the EFL, Football Association, the Football Association of Wales, FIFA, UEFA and any other relevant governing body of association football
1 Notwithstanding possession of any ticket the club, any police officer or authorised steward may refuse entry to (or eject from) the Ground any person:
1.1 that fails (or in the club's reasonable opinion is likely to fail) to comply with these Ground Regulations or any reasonable instruction issued by a police officer or authorised steward; and/or
1.2 whose presence within the Ground is, or could (in the club's reasonable opinion), constitute a source of danger, nuisance or annoyance to any other person.
2 On no account will admission be granted to a person who is the subject of a current Banning Order under the Football Spectators Act 1989 (as amended) or has been convicted of ticket touting offences under the Criminal Justice and Public Order 1994 (as amended).
3 The club excludes to the maximum extent permitted by law any liability for loss, injury or damage to persons/property in or around the Ground.
4 No guarantees can be given by the club that a match will take place at a particular time or on a particular date and the Club reserves the right to reschedule the match without notice and without any liability whatsoever.
5 In the event of the postponement or abandonment of the match, refunds (if any) will be made in accordance with the club's Customer Charter. The club will have no further liability whatsoever, including (but not limited to) any indirect or consequential loss or damage, such as (but not limited to) loss of enjoyment or travel costs.
6 All persons seeking entrance to the Ground acknowledge the club's right to search any person entering the Ground and to refuse entry to or eject from the Ground any person refusing to submit to such a search.
7 The following articles must not be brought within the Ground - knives, fireworks, smoke canisters, air-horns, flares, weapons, dangerous or hazardous items, laser devices, bottles, glass vessels, cans, poles and any article that might be used as a weapon and/or compromise public safety. Any person in possession of such items will be refused entry to the Ground.
8 Further, you may not bring into the Ground any sponsorship, promotional or marketing materials save in respect of official club merchandise and/or other football related clothing worn in good faith nor may you offer (either free or for sale by any person) any goods (including literature) of any nature without the express written approval of the Management.
9 The use of threatening behaviour, foul or abusive language is strictly forbidden and will result in arrest and/or ejection from the Ground. The club may impose a ban for one or more Matches.
10 Racial, homophobic or discriminatory abuse, chanting or harassment is strictly forbidden and will result in arrest and/or ejection from the Ground. The club may impose a ban for one or more matches.
11 The following acts are offences under the Football (Offences) Act 1991 (as amended):
11.1 The throwing of any object within the Ground without lawful authority or excuse.
11.2 The chanting of anything of an indecent or racialist nature.
11.3 The entry onto the playing area or any adjacent area to which spectators are not generally admitted without lawful authority or excuse.
Conviction may result in a Banning Order being made.
12 All persons entering the Ground may only occupy the seat allocated to them by their ticket and must not move from any one part of the Ground to another without the express permission or instruction of any steward, officer of the club and/or any police officer.
13 Nobody may stand in any seating area whilst play is in progress. Persistent standing in seated areas whilst play is in progress is strictly forbidden and may result in ejection from the Ground.
14 The obstruction of gangways, access ways, exits and entrances, stairways and like places is strictly forbidden. Nobody entering the Ground shall be permitted to climb any structures within the Ground.
15 Football League stadia are smoke-free and smoking is not permitted inside the Ground.
16 Mobile telephones are permitted within the Ground, provided that they are used for personal and private use only PROVIDED THAT no audio, visual or audio-visual material captured by a mobile telephone may be published or otherwise made available to any third parties including, without limitation, via social networking sites.
17 Under the Sporting Events (Control of Alcohol etc) Act 1985 (as amended), the following are offences for which a person can be arrested by a police officer and conviction could result in a Banning Order being made:
17.1 Attempting to enter the Ground or being inside the Ground whilst drunk;
17.2 Being in possession of any intoxicating liquor, or bottle, can or other portable container and which could cause damage or personal injury, when entering the Ground or in a public area of the Ground from which the event can be directly viewed.
18 Any individual who has entered any part of the Ground designated for the use of any group of supporters to which he does not belong may be ejected from the Ground either for the purposes of his own safety or for any other reason.
19 Save as set out in paragraph 16 above, no person (other than a person who holds an appropriate licence) may bring into the Ground or use within the Ground any equipment, which is capable of recording or transmitting (by digital or other means) any audio, visual or audio-visual material or any information or data in relation to the Match or the Ground. Copyright, database rights and any other intellectual property rights in any unauthorised recording or transmission is assigned (by way of present assignment of future rights to the club and The Football League. You further agree (if and whenever required to do so by the club and/or The Football League) to promptly execute all instruments and do all things necessary to vest the right, title and interest in such rights to the club and The Football League absolutely and with full title guarantee
20 No goods (including literature) of any nature may be offered either free or for sale by any person within the Ground without the express written permission of the club.
21 Tickets are not transferable and may not be offered for sale without the prior written permission of the Club. Any tickets that are transferred are transferred subject to these Ground Regulations. Any tickets offered for sale may be confiscated by any steward, officer of the club or any police officer. The club reserves the right to refuse admission to or eject from the Ground, any person who has transferred his/her ticket in contravention of the relevant ticket terms and conditions (and/or the holder of any ticket that has been transferred in contravention of the relevant ticket terms and conditions.) Tickets remain the property of the club at all times.
22 CCTV cameras are in use around and in the Ground and the club may itself use or pass to the police or any Football Authority or other clubs, any recordings for use in any proceedings.
23 At all times whilst present in the Ground, persons must comply with any and all instructions of any steward or officer of the club and/or any police officer. Failure to comply with any instruction may lead to immediate ejection from the Ground.
24 By entering the Ground, all persons are acknowledging that photographic images and/or video recordings (and/or stills taken from video recordings) may be taken of them and may also be used in televised coverage of the game or by the club or any Football Authority for marketing or promotional purposes. Entry into the Ground is confirmation that all persons have consented to such use of their image. If these images should feature an individual prominently the club will make reasonable efforts to gain the consent of that person before publishing such images, however, if this is not possible, then entry into the Ground shall be deemed consent unless the club is notified in writing to the contrary.
25 Further to paragraph 24, if such person is under 18 years of age, the parent, guardian, or responsible adult who is accompanying them into the Ground shall be deemed to have provided consent on their behalf.
26 Refused entry to (or ejection from) the Ground may lead to further action by the club including, but not limited to, the withdrawal of any season ticket (without reimbursement), club Membership and other benefits.
Published by EFL, June 2016