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Ticket News

Season Ticket Card Q&A

Information ahead of the 2018/19 season

3 August 2018

View of the Fratton End at Fratton Park

The answers to some frequently asked questions about season ticket cards

Q: Will I receive a new season ticket card if I have renewed the same seat and none of my details have changed?

A: No, your existing season card is now active for the 2018/19 campaign.

Q: I received a new season ticket card, but did not change my seat or details. Why is this?

A: If your order was included with other supporters who did change their seat or details, then everyone in the order will have received a new card.

Q: I am a new season ticket holder for the 2018/19 campaign and haven’t yet received my season card. What should I do?

A: Please contact the ticket office by calling 0345 646 1898 or email

Q: I have changed seat or upgraded my season ticket, so should I have received a new card?

A: Yes, you should have received a new card. If you have not, please contact the ticket office on the details above and they will be able to help.

Q: I have renewed the same seat, but my card is lost or damaged. What should I do?

A: Please contact the ticket office for a replacement card. There may be a small charge for this service.

You will have received a promotional scratchcard in your welcome pack, which entitles you to a 2018/19 Season Ticket pin-badge.

These can be collected from either the club shop or both of the ticket offices (please note that the Frogmore Road ticket office is only open on a home matchday).

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