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Pompey's Loyalty Points System - How It Works

Process will be used for selected away fixtures

17 July 2019

Ticket News

Pompey's Loyalty Points System - How It Works

Process will be used for selected away fixtures

17 July 2019

Pompey are currently running a loyalty points system for the sale of away tickets for selected fixtures.

The decision to introduce this scheme – which is for home season ticket holders only – was taken following consultation with the Tony Goodall Fans’ Conference and is due to the high demand for away tickets in recent seasons.

It will be used only for games where demand is expected to exceed supply and means there will no longer be the need for any ticket ballots.

A loyalty system has been a frequent request from fans and the club believes it will help provide transparency and consistency in the allocation of tickets.

Supporters will be awarded one point when they buy a ticket for any away match or a cup fixture at Fratton Park.

The club will announce in advance of a fixture if the loyalty points system is going to be used.

It is also important to note that seats for cup games and away games must be assigned to each client ID of those attending to ensure they all get the loyalty point.

Loyalty points cannot be manually adjusted, with points totals accrued each season, rolling over to the following season. Loyalty points can also be checked on our e-ticketing system if necessary.

Loyalty points are used during the on-sale process for most away and cup games, especially where the demand exceeds supply. This is to ensure those who attend cup games and away games are given a fair chance of securing tickets for the fixture

Fans can still guarantee a ticket for every league match on the road by securing an away season ticket. Click here for more details.

Please note that loyalty points will be awarded per game rather than per ticket, so if you purchase four tickets for one fixture, you will only be allocated one point.

Points can be allocated only for tickets bought directly from Pompey and points are not awarded for friendly fixtures. 


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