As a thank you to Pompey fans who purchased a flexi-season ticket or membership for the 2020/21 campaign, it was recently announced that they would receive a free iFollow pass to watch Saturday’s match against Crewe (3pm kick-off).
These passes have now been sent out to those supporters who have a valid email address on their eticketing account following the request to check and update their details.
Included in the email is a guide to how you can redeem your free code. This can also be viewed here.
All supporters who are in receipt of a code should follow this process in advance of Saturday to enable us to offer support for any issues you may encounter.
Every individual flex-season ticket holder or members had had one free code allocated to their Client ID.
Anybody who feels they should have received one, but has not, should email firstname.lastname@example.org by 6pm on Friday, November 20 at the latest with the following details:
- Full Name
- Client ID
- Account email address
If you encounter any further problems once you have receive your code, please contact the iFollow customer support team by emailing email@example.com or using the live chat service, which can be found on the bottom right hand corner of this website’s home page.