Pompey are pleased to announce a new platform to help improve the online experience for supporters across several Blues websites.
Fans will soon be able to register for 'My Pompey Hub', which will replace the existing separate accounts for different club systems such as eticketing and the online store.
It will also become the go-to place to update all your details.
Once you have created your new account, you will need to link your existing account number to continue purchasing tickets with the same benefits.
Ahead of the launch, there are several steps you can follow to ensure you're ready for the transition:
- Log in to the eticketing website and familiarise yourself with your Client ID and current email address
- In the event of an old email address currently being linked to your Ticketmaster account, update this ahead of creating your 'My Pompey Hub' account to ensure both emails match
- 'My Pompey Hub' accounts only allow an email address to be used once, so if you share an email address across multiple client IDs, you will need to change this on your eticketing account
- In the event of being unable to have an individual email address for each account, supporters can still manage multiple ticketing accounts by utilising the Ticketmaster groups/network
If you have any issues updating the email on your Ticketmaster account, you can contact the ticket office via firstname.lastname@example.org